WE ARE HIRING !

If you see yourself growing with Bluorng and believe you’d be a good fit, we’d love to hear from you. Send your resume to apply@bluorng.com , and our team will be in touch.

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Client Advisor

.Active
0 – 2 years
  • Full-Time
  • Core Team
Mumbai, Hyderabad, Ahemdabad

Customer Relationship Executive

.Active
1+ yrs Exp
  • Full-Time
  • Core Team
Delhi

Store Manager

.Active
2+ yrs Exp
  • Full-Time
  • Core Team
Mumbai, Hyderabad, Gurgaon

Client Advisor

0 – 2 years
  • Full-Time
  • Core Team
Role Overview

The Client Advisor is the face of Bluorng. This role goes beyond selling; it’s about creating a welcoming, personal experience for every customer who walks in. Through styling support, product knowledge, and genuine conversation, the Client Advisor helps customers connect with the brand and feel confident in what they choose. Every interaction should leave a lasting impression that reflects Bluorng’s standard of service.

Key Responsibilities
  • Deliver warm, personalised client service on the floor
  • Assist customers with styling and product selection
  • Build long-term relationships with clients
  • Keep the store organised, stocked, and visually sharp
  • Support billing processes and basic operational tasks
  • Support team sales targets through active selling
What We’re Looking For
  • Previous experience in fashion retail, lifestyle brands, or customer-facing service roles preferred
  • Strong understanding of styling, fit, and how to guide customers based on their preferences
  • Natural ability to build conversation and make clients feel comfortable
  • A genuine interest in fashion, street culture, and personal style
  • Comfortable working a retail schedule including weekends and peak hours

Customer Relationship Executive

1+ yrs Exp
  • Full-Time
  • Core Team
Role Overview

As a Customer Relationship Executive at Bluorng, you will be responsible for managing direct communication with customers, ensuring their queries, concerns, and post-purchase needs are handled clearly and efficiently. The role focuses on maintaining smooth customer interactions while supporting overall service operations.

Key Responsibilities
  • Handle inbound customer queries related to orders, deliveries, sizing guidance, exchanges, and product details   
  • Provide accurate information regarding order status, shipment tracking, and timelines   
  • Assist customers in selecting the correct size or product based on available information and brand guidelines   
  • Manage issue resolution including delays, damaged products, incorrect orders, or return requests   
  • Coordinate with logistics, warehouse, and store teams to resolve customer concerns efficiently   
  • Maintain records of customer interactions, complaints, and resolutions   
  • Escalate complex issues to relevant internal teams when required   
  • Ensure communication remains clear, professional, and solution-focused   
  • Support customer feedback tracking to help improve service processes
What We’re Looking For
  • 1+ years of experience in customer service, client servicing, or support roles   
  • Strong verbal and written communication skills   
  • Ability to handle customer concerns calmly and professionally   
  • Basic understanding of order management and delivery processes
  • Comfortable working with customer support tools, spreadsheets, or CRM systems   
  • Attention to detail and ability to manage multiple conversations simultaneously
  • Understanding of fashion retail or e-commerce customer expectations is an advantage

Store Manager

2+ yrs Exp
  • Full-Time
  • Core Team
Role Overview

As the Assistant Store Manager at Bluorng, you will support the overall functioning of the store by ensuring daily operations, team coordination, and customer service standards are consistently maintained. This role works closely with the Store Manager to oversee floor activities, guide team members, manage store discipline, and address day-to-day operational needs, ensuring the store performs smoothly while delivering a strong customer experience.

Key Responsibilities
  • Support the Store Manager in driving daily store performance and service standards
  • Lead by example on the floor, setting the tone for customer interaction and styling support
  • Ensure customers receive attentive, personalised assistance at all times
  • Monitor stock availability on the floor and coordinate replenishment with the team
  • Assist in tracking daily sales performance and supporting target achievement
  • Help manage billing support, queue flow, and customer movement during peak hours
What We’re Looking For
  • 2+ years of experience in fashion retail, premium retail, or customer-focused service environments
  • Strong background in customer interaction, styling assistance, and personalised selling
  • Experience guiding customers through product selection based on fit, occasion, and personal style
  • Prior exposure to supporting a store team during busy hours or shift leadership
  • Understanding of how to maintain high service standards on the floor
  • Good sense of presentation, grooming, and brand representation
  • Natural ability to lead by example on the floor, especially in client service and styling
  • Interest in fashion, trends, and building long-term customer relationships
  • Flexibility to work a retail schedule which will include evenings, weekends, and holidays.